Public Safety Canada has a number of responsibilities that span national security, emergency management, crime prevention, and policies with respect to law enforcement and corrections.
Please visit the following links for answers to frequently asked questions.
- Where can I find more information about the organizations and agencies that comprise Public Safety?
- How can I keep my online activities safe from viruses or hackers?
- Where can I find information about preparing for emergencies or natural disasters?
- What information do I need to travel domestically or abroad?
- Where can I find out more about the National Crime Prevention Centre?
- What is the Cross Cultural Round Table on Security?
- Where can I access information about immigration and citizenship issues?
- Who do I contact about safety or security issues occurring in my local area?
- How do I report a suspected fraud or scam?
- How do I contact the Minister of Public Safety and the Minister of Emergency Preparedness?
NOTE: Messages are reviewed and answered during regular business hours.
For privacy and security reasons, Public Safety Canada does not accept personal information by email.
Public Safety Canada will DELETE emails that contain the following:
- Personal information (SIN Numbers, banking details, etc.)
- Personal details of other individuals (addresses, phone numbers, home or work addresses, etc.)
- Offensive language
- Requests to forward emails on your behalf
- Messages left for the Minister of Public Safety Canada.
- To correspond with the Minister, please use the appropriate channels outlined below.
Scam Alert: Fraudulent calls from Public Safety Canada
Have you received a call from Public Safety Canada asking for personal information? This could include your Social Insurance Number (SIN), passwords, or banking details. This is a scam. Fraudsters can mask their phone number to appear like ours. We won’t ask for sensitive information over the phone. If you believe you’ve been the victim of fraud, or attempted fraud, please report it to the Canadian Anti-Fraud Centre.
Contact: 613-944-4875 or 1-800-830-3118
Teletypewriter (TTY): 1-866-865-5667
269 Laurier Avenue West
Ottawa ON K1A 0P8
Members of the Media can visit our Newsroom for contact details
Report website problems
To report technical problems with this site, please e-mail the webmaster ( firstname.lastname@example.org) indicating the nature of the problem, the web address (URL) of the page in question and the type of browser you are using.
More Contact Information
- Aboriginal corrections
- Access to Information and Privacy Office
- Cross-Cultural Roundtable on Security
- Kanishka Project
- Cyber Security Cooperation Program
- Library and Information Centre
- National Search and Rescue Secretariat
- Date modified: